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Simple Tips to Prevent Car Theft

by Posted in Auto Insurance Tagged , ,

In 2022, more than 1 million vehicles were stolen in the U.S.—an increase of 7 percent over the previous year. And industry experts say that nearly half of the time, owner errors contributed to the theft of the vehicle!

You may not think your vehicle is of interest to a car thief, but it’s not always the most expensive or flashy vehicles which are stolen. The top five vehicles stolen in 2021 were full size Chevy and Ford trucks, Honda Civics and Accords, and Toyota Camrys. In many cases, car thieves target vehicles because they want to resell the parts.

If you carry comprehensive coverage on your auto insurance policy and your car is stolen, your loss should be covered, less your deductible. However, since you don’t want to go through the hassle and expense of losing your vehicle in the first place, here are a few simple tips to help you avoid becoming a victim of car theft.

Avoid being an easy target

Car thieves look for the easiest marks they can find—vehicles with unlocked doors, open windows, and so on. Even if they don’t steal your vehicle, thieves also look for valuables they can resell left in unlocked vehicles. Make it harder for them to take your vehicle and your belongings, and they will move on to an easier target.

Make it hard to get in

  • Always lock your car doors when you leave your vehicle. Roll up your windows, too.
  • Never leave your keys or key fob in your car.
  • Never leave the car running and unattended, even if you leave the car locked.
  • Don’t leave valuables like phones, purses, or laptops in your car. If you must leave them, put them out of sight. Consider locking them in your trunk before you reach your destination in case anyone is watching as you leave your car.

Pay attention to where you park

  • Park in well-lighted, high-traffic areas, such as near store entrances or guard shacks in public parking garages. Don’t give thieves privacy and darkness in which to work.
  • At home, if you can’t park in a garage, park under a streetlight, or install motion-detecting lights that will illuminate where you park.

Make it harder to steal

  • Add an anti-theft device such as a steering wheel lock, noise-making alarm, or an ignition kill switch.
  • Etch your vehicle identification number (VIN) on your windows, or use paint or an indelible marker to place your VIN under the hood, on your battery, and under your trunk lid. This makes it harder for thieves to get rid of the car and easier for police to identify it if it is stolen.

If your car is stolen

Unfortunately, despite your best efforts, your vehicle might be stolen anyway. If this happens to you, report the theft to the police within 24 hours. You’ll need to provide the following: Make, model, and color of your vehicle; license plate number; Vehicle identification number; any additional identifying characteristics of the vehicle. You should also report the theft to your insurance company as soon as possible.

Don’t be an easy target for car thieves. Take these simple, common-sense precautions to reduce the chance that you’ll be a victim of car theft.

L & M Insurance Group: your source for car insurance

If you’re shopping for car insurance, please call L & M Insurance Group at 813-672-4100 for a no-obligation quote, or click here to contact us online. As an independent insurance agency, we work with many insurance companies in order to help you find the best coverage for your specific needs at the most competitive price. For more than 30 years, L & M Insurance Group has helped customers in Riverview, Brandon, Gibsonton, Apollo Beach and Tampa.

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5 Tips to Improve Your Credit Score—and Lower Your Insurance Premiums

by Posted in Auto Insurance, Homeowners Insurance Tagged , ,

When high prices make you feel financially pinched, you look for ways to save money on your expenses, including insurance premiums. One way to do this is to improve your credit score.

Even though they aren’t the same, there is a connection between credit scores and credit-based insurance scores, also known simply as insurance scores. As we explained in “How Your Credit Affects Your Insurance Premiums”:

“Credit-based insurance scores (or insurance scores) are ratings based on your consumer credit information. They use much of the same information to provide a rating as credit scores do—payment history, outstanding debt, pursuit of new credit, credit mix—but they are used to predict insurance losses. As with credit scores, the higher your insurance score the better, because, according to the Insurance Information Institute (iii.org), ‘Insurance claims tend to decline as credit scores improve.’”

And according to this Forbes Advisor article, drivers with bad credit may pay up to 42 percent more for their car insurance than those with good credit. Homeowners insurance rates are also affected by credit scores.

So let’s take a closer look at your credit score, since improving it just might save you money on your home and car insurance.

Credit score factors

A credit score is your credit history reduced to a number between 300 and 850. The higher the score, the better credit risk you are. Scores above 720 are considered good, and those below 630 are considered poor.

There are five components of a credit score:

  • Payment history
  • Amount you owe (“credit utilization”)
  • Length of credit history
  • Credit mix—what types of credit you have, such as credit cards, student loans, car loans, etc.
  • Hard inquiries for new credit—have you been trying to get a lot of new credit in a short period of time?

The most important of these factors are your payment history and credit utilization.

Five tips to improve your credit score

Though it may take a bit of time, it’s worth the effort to improve your credit score for both your financial health and as a way to lower your insurance premiums. Here are five tips to improve your credit score:

  1. First, check your credit report for errors and outdated information. By law, once a year you can request a credit report from the three main reporting agencies (Experian, Equifax, and TransUnion—go to AnnualCreditReport.com for more information). One study found that more than one quarter of consumers had at least one error on their reports that would make a difference in their credit score. Look for accounts that aren’t yours, on-time payments marked late, etc.
  2. Pay your bills on time. The most important and effective thing you can do to raise your credit score. Set up payment reminders or take advantage of auto pay. If you find you’re not going to be able to pay at least the minimum due, contact your creditor to see if they have hardship options available.
  3. Monitor your credit utilization. How much of your available credit are you using? Are your credit cards maxed out? Pay down high credit card balances when you get the chance. If you pay off a card, leave the account open, even if you don’t intend to use it. Accounts like this help with both credit utilization and length of credit history. Experts recommend keeping your credit utilization at no more than 30% of your available credit, preferably lower.
  4. Build a credit history. Some people have lower credit scores partly because they don’t have much of a credit history. If you have little to no credit history, build one by applying for a department store or gas credit card. These are usually easy to get. You may also choose to apply for a secured credit card. This card requires a deposit equal to your credit limit. Otherwise, it functions just like an unsecured credit card—you’ll need to pay your bill monthly (the deposit can’t be used to pay your bills, but usually you’ll get that money back when you’re done needing a secured card).
  5. Keep “hard” credit enquiries to a minimum. Even if you need to apply for credit to build a history, don’t try to open too many accounts in a short period of time. And if you need to shop for a car loan or mortgage, do so in a focused period of time.

No matter what your credit score, L & M Insurance Group can help you find the best deal on insurance

L & M Insurance Group partners with many different insurance companies, so whether you have good credit or bad credit, we can match you with auto and home insurance coverage at the most competitive price. Because we are an independent agency, we have more options to choose from than a captive agency does. Let our agents shop for your best insurance deal—call us at 813-672-4100, or click here to contact us online.

For more information:

How to Improve Your Credit Score

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I’ve Never Had a Claim—Why Does My Insurance Keep Going Up?

by Posted in Auto Insurance, Homeowners Insurance, News Tagged , , , , ,

This is a common complaint among our customers who find their home and auto insurance rates continue to rise, even when they haven’t had any claims. We know this can be frustrating and we always do our best to find the most competitive insurance rates, no matter what type of insurance our clients need.

As we’ve noted before, the Florida insurance marketplace has some unique challenges, but the cost of insurance is rising in most states. Insurance companies look at many factors when they set their rates, only some of which you can influence—like keeping your driving record clean or improving your credit score. But there are some things which are beyond both your control and your insurance company’s control, factors which are at work in the industry at large. Here are a few things which affect the price of your insurance—even if you, personally, don’t have a claim.

Insurance is a “pool of risk”

First, understand that the central function of insurance is the sharing or pooling of risk. In return for a premium, the insurer agrees to pay for the covered losses of its policyholders. As the Insurance Information Institute (iii.org) rather poetically explains, “If risks—chances of loss—can be divided among many members of a group, then they need fall but lightly on any single member of the group. Thus misfortunes that could be crushing to one can be made bearable for all.”

Insurance protects against catastrophic loss, and in that role it helps to keep society functioning. We couldn’t get credit to buy a house or car, or to start a business if creditors couldn’t have some guarantee of being paid back in the event of a loss. A family who loses a home and all their belongings in a fire would be devastated without an insurance policy. A small business owner could lose everything if someone sued them after slipping and falling at their business. Insurance helps protect us all from financial ruin.

Claims have become more frequent

So remembering that insurance is a pool of risk, if claims become more expensive or more frequent, everyone in the pool will be affected. Simply put, you may not have made a claim, but plenty of other people have. According to Climate.gov, “In 2021, the U.S. experienced 20 separate billion-dollar weather and climate disasters, putting 2021 in second place for the most disasters in a calendar year, behind the record 22 separate billion-dollar events in 2020.” These events include wildfires, tornadoes, floods, and, of course, hurricanes. Plus, those claims numbers don’t include the more mundane events that take place every day—the fender benders, the burst pipes, and so on.

The cost of everything is increasing

This includes the costs to rebuild or repair homes and vehicles in the event of a loss. Home renovations, demand for new construction, and supply chain issues have limited the availability of construction supplies and materials, inflating prices. Auto claims costs are also rising because of similar factors.

Another significant expense for insurance companies is the rising cost of reinsurance (insurance for insurance companies).

Because of these factors, the cost of doing business has insurance companies scrambling. In order to stay in business themselves, they pass on these increased expenses to policyholders.

L & M Insurance Group—your independent agency

Despite the cost, buying appropriate insurance is still one of the best ways you can protect your assets. If you want to be sure you’re paying the most competitive rate for your insurance, why not call a local, independent agency like L & M Insurance Group? Our agents are well-versed in the Florida insurance marketplace and will be happy to answer your questions and give you a quote. We handle personal lines, such as homeowners and auto, as well as business insurance, health, and life insurance. Please call (813) 672-4100, or click here to contact us online. Let us help you find the best insurance coverage at the most competitive price.

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How Your Credit Affects Your Insurance Premiums

by Posted in Auto Insurance, Homeowners Insurance, Uncategorized Tagged , , , , , ,

As you’re shopping for home or auto insurance, you might come across the concept of the credit-based insurance score, or simply the insurance score. Hmm, that’s odd. What does credit have to do with insurance risk, and how does it affect the cost of your insurance? Does having good or bad credit affect your insurance policy premiums?

Your Credit Score may affect the Price of your Insurance

Your credit score may be affecting how much you pay for insurance. Most homeowners and auto insurance companies in Florida use credit-based insurance scores as part of the process of setting their insurance rates.

Read on for the answers to five commonly asked questions about credit scores and insurance.

1. What’s the difference between credit score and insurance score?

Credit-based insurance scores (or insurance scores) are ratings based on your consumer credit information. They use much of the same information to provide a rating as credit scores do—payment history, outstanding debt, pursuit of new credit, credit mix—but they are used to predict insurance losses. As with credit scores, the higher your insurance score the better, because, according to the Insurance Information Institute (iii.org), “Insurance claims tend to decline as credit scores improve.”

2. Why do insurance companies use credit information to rate premiums?

Insurance scores were developed in the 1990s to help insurance companies more accurately underwrite and price insurance policies. Though they are not the only measure used to rate a policy (see below), the industry has determined that “…people who have low insurance scores, as a group, account for a high proportion of the dollars paid out in claims.” (Source: iii.org.) Experts speculate that the connection is behavioral—those who manage their money and credit well tend to manage other areas of their lives, such as maintaining their homes and vehicles, in a responsible way, which reduces risk.

Also according to iii.org, when insurance companies use credit-based insurance scores, many people (more than 50%) see lower insurance rates overall because insurance companies are able to price coverage that reflects risks more accurately.

3. Does it hurt my credit rating when an insurance company asks for my credit info? No. When an insurance company requests information about your credit, it’s not considered a “hard credit pull.” Hard credit inquiries result when you apply for a loan, mortgage, or credit card.

4. What other information is used to determine home and auto insurance premiums?

In addition to insurance scores, for auto coverage, insurance companies will use some combination of your geographical area, model of vehicle, accident history, age of drivers, driving records, insurance claims, and sometimes how many miles you drive in a year. For homeowners insurance, they will consider things like the home’s age and construction, cost to rebuild the structure in case of a total loss, location, proximity to water for firefighting, and flood risk.

5. How can I improve my credit/insurance score?

This is a great question since people with higher insurance scores usually pay somewhat less for their insurance. First, check your credit score yearly. By law, you’re entitled to one free credit report each year from the national credit reporting companies Equifax, Experian, and TransUnion. Read over your report and correct any errors that might be bringing your score down.

The best thing you can do to improve your credit score is to make your payments on time, including bills, taxes, and any fines or fees you need to pay. It also helps to pay off your credit card balances or keep them as low as possible. If you need to apply for a new credit card or loan, try to wait six months or so between applications—applying for too much credit at one time can temporarily lower your credit score.

Remember, if you do improve your credit score, make sure you compare insurance rates at renewal time. Don’t just assume your insurance premium will decrease.

Shop your insurance with an independent agency

Whether you have good credit or bad credit, L & M Insurance Group can help you find auto and home insurance coverage at the most affordable price. Because we are an independent agency, we write with many different insurance carriers and have more options to choose from than a captive agency. Let our agents shop for your best insurance deal—call us at 813-672-4100, or click here to contact us online.

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 Safe Driving Tips for the Holiday Season

by Posted in Auto Insurance Tagged , , , ,

Most of us are looking forward to spending more time with family and friends during this holiday season. These get-togethers might take place in our own communities or at a far-off home of a loved one. Unfortunately, there’s always an uptick in traffic accidents, injuries, and deaths during the holiday season. In fact, according to the National Safety Commission, “Traveling by car has the highest fatality rate of any major form of transportation based on fatalities per passenger mile.” This is likely because there are more drivers on the road, and those drivers may be distracted, in a hurry, driving on unfamiliar roads, or even driving while under the influence.

Whether you’re driving across town or halfway across the country, here are some tips to help you drive safely this holiday season.

Before you leave

Safe holiday driving starts before you even leave your house. If you’re planning a road trip for the holidays, spend a little extra time preparing yourself, your family, and your vehicle before hitting the road. Gas up the car and have it serviced, if necessary, and make sure you have an appropriate vehicle emergency kit. Sign up for weather alerts at your destination and along your route or check the weather online. You may be driving in weather conditions you’re not used to. Also check traffic reports to see what to expect. If you’re using a GPS, program your destination in before you leave. If you’re using an old-school map, review your route before buckling up.

Get a good night’s sleep the night before your trip so you’re not driving drowsy. And no matter how short a distance you’re going, allow plenty of time to reach your destination without rushing. Drive at speeds safe for traffic and road conditions.

Everyone in the vehicle should have their seatbelts buckled, and small children should be strapped into an approved car seat.

On the road

No matter how far your destination, always drive defensively. You can’t control what other drivers do, but if you stay alert and practice defensive driving, you should be able to react more quickly to an emergency. Defensive driving practices include being aware of what is happening around you—frequently check ahead, behind, and in your blind spots. Stay out of others’ blind spots if possible. Don’t follow too closely. Use the three-second rule: Note an inanimate object and count the seconds between when the vehicle ahead of you passes it and you do. A three-second gap enables you to stop in time if the vehicle ahead of you ahead stops suddenly.

Another key to safe driving is to stay focused when you’re behind the wheel. You know you shouldn’t talk or text while driving, but did you know that animated conversations among passengers, listening to or changing the radio station, and eating or drinking can also distract you from your driving? Do your best to keep your full attention on the road.

Never drive while impaired by alcohol or drugs (even some over-the-counter drugs can cause impairment). Designate a driver, or call a taxi or ride share service.

Safe drivers pay less for their auto insurance

Safe driving during the holidays—and all year long—can not only help protect you and your family from danger, it can help you save money on your auto insurance. If you need car insurance, or any other type of insurance, please call your friends at L & M Insurance Group (813-672-4100) or contact us online. L & M Insurance Group is an independent agency located in Riverview, Florida, serving Riverview, Brandon, Tampa, Valrico, and surrounding communities.

We wish you a safe and happy holiday season!

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Insurance 101: Understanding Your Deductibles

by Posted in Auto Insurance, Homeowners Insurance Tagged , , ,

The high cost of home and auto insurance in Florida has us all thinking about ways to save money on policy premiums. While many factors are beyond your control, one that may help save money is your policy deductible. Generally, a higher deductible means lower premiums. A lower deductible means your premiums will be higher. You’ll have to decide which makes better financial sense for your situation.

Let’s talk about what a deductible is, and how it works with your home and auto insurance.

What is a deductible?

A deductible is the amount of money you’ll pay out of pocket before your insurance takes over when you have a claim. When you have an insured loss, the deductible is subtracted (or “deducted”) from the amount of money your insurance company will pay to settle your claim. If you have a loss that doesn’t reach the amount of your deductible, you won’t be able to make a claim.

In home and auto insurance, there are two types of deductibles:

  1. A flat dollar amount. A $500 deductible on the comp/collision coverage of your auto policy is an example of this type of deductible.
  2. A percentage-based amount. This type of deductible is usually found on a homeowners policy. The percentage is calculated based on the home’s insured value. For example, you have a two percent deductible, and your home is insured for $500,000. If your home is destroyed, your deductible would be $10,000.

In hurricane-prone states such as Florida, a special hurricane deductible also applies only to damage and claims from storms categorized as hurricanes by the National Weather Service. Homeowners insurance companies decide on what will “trigger” the hurricane deductible—usually when the National Weather Service officially names a storm or declares a hurricane watch or warning. A hurricane deductible is usually between one and five percent of your home’s insured value.

With auto and homeowners insurance, your deductible applies each time you make a claim. An exception might be your hurricane deductible, which may only apply once per hurricane season. Check your insurance policy for details.

Insurance is intended to help you financially in the event of a loss that is too big for you to handle by yourself. It’s important to note that making frequent claims on your homeowners or car insurance will not only result in higher premiums—it may also get your policy cancelled or non-renewed.

What to consider before raising your deductible

While it’s tempting to raise your deductible to save money on your insurance, remember that you’ll be paying more out of pocket if you have a claim. Will you be able to make necessary repairs with a higher deductible? If you do raise your deductible, consider setting aside money to cover it if you have a loss.

Do you need home or auto insurance?

Helping you with your insurance needs, including helping you decide what deductible is right for you, is just what L & M Insurance Group is here for. L & M Insurance Group is a locally owned, independent insurance agency serving Tampa, Brandon, Riverview, Valrico, and surrounding communities. If you need a home or auto insurance policy, call (813) 672-4100 to speak to an agent, or contact us online.

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How Inflation Is Affecting Your Insurance Rates and What You Can Do About It

by Posted in Auto Insurance, Homeowners Insurance, News Tagged , , ,

Florida residents already pay some of the highest auto and home insurance rates in the country—and now inflation is making it worse. Some of the same factors driving inflation in general are driving premium increases across nearly all lines of insurance. These factors include supply chain issues, labor shortages, and the rising cost of goods and services. Insurance companies are businesses, and the cost of doing business has gone up considerably. Read on for how inflation is affecting your insurance, and for a few tips to help lower your premiums.

What’s driving up car insurance prices?

Cars have become so high tech that not only do they cost more to repair, they require new training for auto mechanics. Add that to an already existing shortage of qualified mechanics and getting a vehicle repaired becomes even more challenging. In addition, repair shops can’t get the parts they need to fix damaged vehicles so they’re forced to total them, resulting in larger claim amounts being paid out. These higher expenses are taken into account when insurance companies calculate their rates. You can learn more on how supply chain problems can affect your car insurance in a recent blog article.

Homeowners insurance and inflation

Homeowners across the nation are facing rate increases that Florida homeowners have been enduring on a larger scale for the past couple of years. Inflation-related drivers of these price increases include the cost of building materials and a labor shortage of construction workers. Simply put, houses cost more to repair or rebuild, so once again, insurance companies are calculating these costs when setting their rates. (In Florida, the homeowners insurance market faces even more challenges. See: “AOB Abuse and Fraud Help to Drive the High Cost of Insurance.”)

How can you reduce insurance premiums?

There’s only so much you can do in the tight insurance market we have here in Florida, but every little bit helps. Here are a few suggestions for saving money on your insurance premiums:

  • Shop for your insurance with an independent insurance agency. An independent agency like L & M Insurance Group has more options than captive agents when quoting a policy. We represent more than 80 high-quality insurance companies.
  • Improve your credit score. A higher credit score almost always results in lower insurance premiums.
  • Keep your driving record clean. Still one of the best ways to help you get the lowest rate possible.
  • Ask about discounts. You may be able to get small discounts on your auto or home insurance for things like safe driving, safety features or alarm systems, having no gaps in your insurance coverage, signing up for auto pay or paying in full, living in a gated community, and so on.
  • Reduce coverage. Sometimes if money is tight, it makes sense to reduce coverage in order to save on premiums. You’ll need to think carefully about your situation, and what you can handle financially if you were to have a loss. An L & M Insurance Group agent will be happy to help you consider your options.
  • Increase your deductibles. You’ll have to decide if the amount you save in premium is worth the additional amount you’ll owe out of pocket if you have a claim.

Talk to an independent agent

We know you have many choices when it comes to insurance, and we’d like to thank you for considering L & M Insurance Group for your insurance needs. If you have any questions about what coverage you need, or you need a quote for a car, home, or business policy, please call us at 813-672-4100, or click here to contact us online. We’ve been helping our neighbors in Riverview, Brandon, Gibsonton, Valrico, Tampa, and surrounding areas for more than 30 years.

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Insurance Tips for Back-to-School Season

by Posted in Auto Insurance, Homeowners Insurance Tagged , , ,

Believe it or not, it’s already back-to-school season! Younger kids go back to school this week, and college students follow soon after. If you’re a parent, upcoming events in your kids’ lives could impact your insurance coverage. And whether or not you’re a parent, this time of year requires that all drivers take extra care while on the road.

Safety reminders for all drivers

The back-to-school season brings increased traffic, as well as kids walking, biking, or scootering to school. Tickets issued for violations related to school zones and buses are expensive, and will certainly affect your auto insurance rates. And it goes without saying that no one wants to injure a child.

Be especially alert near school zones, school bus stops, and intersections with crossing guards. Be aware that kids don’t always stay in crosswalks. Obey school zone speed limits and instructions from crossing guards, and stop for school buses. You may need to allow extra time to get to your destination so you’re not tempted to drive faster than is safe. Let’s all work together to keep kids safe on the roads!

If you do have kids, especially kids in high school or college, read on for information regarding how going back to school may affect your insurance coverage.

Parents of high school students

Will you have a new driver this year? Inexperienced drivers, such as high schoolers driving for the first time, may be prone to distraction. Stress to your young driver the importance of minimizing distractions while they’re behind the wheel. (And don’t forget to model the behavior you want!)

Be sure to add your child as a driver to your auto insurance policy as soon as he or she starts driving. If they’re not listed as drivers and they’re in an accident, your claim will almost certainly be denied.

Worried about your car insurance rates going up because you add an inexperienced driver to your policy? Give L & M Insurance Group a call for a rate comparison. As independent agents, we have access to companies with more affordable rates. And remember, if your child has good grades and/or has taken a safe driving course, you may be eligible for discounts.

Parents of college students

If you’re concerned about covering your college student’s personal belongings while they’re away at school, there are a couple of ways to handle that.

Will they live in a college dormitory or in an off-campus rented apartment? If your child lives on campus, your homeowners insurance may offer some coverage for their personal belongings (usually around 10 % of your policy’s contents coverage). However, if your child lives in a rented apartment, your homeowners insurance will probably not cover his or her belongings, and you may want to consider renters insurance. Even if your homeowners insurance would cover your child’s things, you may still want to consider a renters policy in order to avoid having to make a claim on your homeowners insurance and risking a rate increase.

Whatever you decide to do, make a list of the items your child is taking to school that you want to be covered. Keep receipts and take photos—this will be helpful if there’s a claim.

What about car insurance?

If your child won’t be taking a car to school and will be living away from home, can you take him or her off your policy? It’s not a good idea to do that, since they’re likely to drive a family car during breaks and over the summer. However, if they live 100 miles or more away, you may be able to get a discount on your policy—ask your insurance agent.

If your child is planning to take a car to school, you will need to notify your insurance agent about the vehicle’s change in primary location and find out if any changes need to be made to your coverage due to this new situation.

L & M Insurance Group is here for you

Whether you have questions about your existing coverage or you need a quote for a new policy, please consider locally owned and independent L & M Insurance Group for all your insurance needs. The agents at L & M Insurance Group are happy to review your situation and help you to find the right policies for you. Give us a call today at (813) 672-4100, or click here to contact us online.

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AOB Abuse and Fraud Help to Drive the High Cost of Insurance

by Posted in Auto Insurance, Homeowners Insurance, News Tagged , , ,

If you’ve purchased or renewed homeowners insurance lately, you know that premiums are skyrocketing. While there are several factors driving Florida’s insurance crisis, our high insurance prices are, in part, due to fraud and assignment of benefits abuse.

Let’s take a closer look at what’s happening.

What is Assignment of Benefits (AOB)?

Assignment of benefits (AOB) is a legal agreement between a policyholder and a third party in which the policyholder gives (“assigns”) some of his or her rights and benefits under the policy to that third party. Under certain circumstances, this works well, such as when preapproved health care service providers bill your health insurance company directly for covered benefits. However, in the world of homeowners (and auto insurance), AOB abuse has become rampant, adding more strain to an already stressed insurance market. Most AOB abuse claims stem from homeowners insurance (primarily related to roofing scams or water losses), PIP claims, and damaged windshields. This article will address AOB abuse related to homeowners insurance claims.

What does AOB abuse entail?

In Florida, two things are at play. First, unscrupulous companies are submitting inflated or fraudulent homeowners insurance claims. One common scenario involves roofing companies canvassing a neighborhood after a storm, offering “free roof replacement” after they look for damage that may or may not exist or be caused by that storm. In this and other situations, fraudulent contractors also may do unnecessary repairs, overcharge for repairs, or in some cases, charge for repairs they don’t make.

Second, when an insurance company balks at paying an inflated claim, the fraudulent contractors are hiring attorneys to file excessive lawsuits alleging breach of contract or bad faith. In some cases, lawsuits have been filed even before the insurance company has been notified of the claim!

As we noted in a previous article, “Florida has, by far, the largest number of lawsuits related to homeowners insurance claims. For instance, in 2019, only 8.15 percent of all homeowners claims in the U.S. were filed in Florida, but more than 76 percent of property claim lawsuits were filed here. And what’s worse: only eight percent of the fifteen billion dollars that property insurance companies paid out in claims costs between 2013 and 2020 went to consumers. Seventy-one percent went to attorneys!”

Of course, not every claim is inflated, nor is every lawsuit unwarranted. But Florida currently has an environment of abuse.

AOB abuse “acts like a tax”

Put plainly, even if you’ve never had an insurance claim, AOB abuse and fraud are costing you money. Insurance companies have no choice but to pass legal costs to defend AOB lawsuits as well as the costs of inflated claims to all insurance consumers. According to the Insurance Information Institute (iii.org), “…had legal costs tracked nationwide averages, the cumulative total savings for Florida homeowners insurers (and their policyholders) would have been nearly $1.6 billion.” This statistic only refers to legal costs themselves, not the amount of money paid out in inflated claims settlements. “AOB abuse acts like a tax on Florida consumers,” according to iii.org.

If you have a claim

If you have a homeowners insurance claim, contact your insurance company as soon as you can. Most have 24/7 claims service, either by phone or online. Insurance company representatives will be happy to walk you through the claims process. Don’t allow a contractor or water remediation company to contact your insurance company for you. You don’t need to sign an AOB to have your claim paid.

(For more information, see “Demolish Contractor Fraud.”)

L & M Insurance Group—your source for insurance

We hope this has helped you understand one of the major factors driving the skyrocketing costs of insurance in Florida. Please remember that reputable insurance companies, like the ones L & M Insurance Group represents, will be there for you if you have a claim. If you need a quote for personal auto, homeowners, renters, or business insurance, we partner with multiple insurance companies, and our agents are experts at finding the right match for your individual situation. Please call 813-672-4100 or click here to contact us online.

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Fatal Roads: Working Together to Reduce Traffic Deaths

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After years of declines, traffic fatalities* are rising again. For decades, seat belt laws and improved vehicle safety features helped to contribute to roadway safety. In 2020, for the first time in years, roadway deaths increased, despite there being fewer cars on the roads due to pandemic lockdowns. Some experts believe with fewer cars on the roads, drivers began driving more recklessly and aggressively. In 2020, nearly 38,700 people died in crashes, an increase of seven percent over the year before. In 2021, roadway deaths continued to increase.

Community planners and governments have been taking a closer look at traffic deaths and creating plans to reduce them. 

Reducing traffic deaths with “Vision Zero” and the Safe System approach

More than 40 U.S. communities have adopted policies based on the Safe System approach, and in January the U.S. Department of Transportation released a new policy known as the National Roadway Safety Strategy. Here in the Tampa Bay area, the city of Tampa is committed to the Vision Zero Action Plan:

“Vision Zero represents a shift in how we think about and address roadway safety problems. It requires shifting our thinking upstream in order to prevent problems before they happen. This entails moving beyond focusing on changing individual behavior and instead accepting shared responsibility for putting a safe system in place for all road users.”

Principles of the Safe System approach

  • Safe road users—encourage those who use our roads to act safely and responsibly, and create conditions that help them reach their destination unharmed.
  • Safe vehicles—design and regulate vehicles to expand vehicle features and systems which help prevent crashes and minimize their impact.
  • Safe speeds—promote safer speeds on all roads, allowing for additional time to avoid crashes and reducing the force of impact if a crash occurs.
  • Safe roads—design roadway systems to mitigate human error as well as encourage safer behaviors.
  • Post-crash care—improve the availability and speed of emergency care if a crash occurs, as well as manage the crash site to prevent additional crashes.

What you can do to prevent traffic deaths

While some of these actions must take place on the community level, there are a few things you as an individual can do to help prevent traffic accidents and fatalities. Proponents of the Safe System approach note that this will require a shift to a more safety-minded culture for everyone.

  • Slow down. According to the World Health Organization (WHO), “An increase in speed is directly related both to the likelihood of a crash occurring and to the severity of the consequences of the crash.” Just a one-percent increase in speed results in a four-percent increase in fatal crash risk.
  • Do not drive while under the influence of drugs or alcohol.
  • Wear your seat belt and insist your passengers do the same.
  • Secure children in proper child restraints (car seats or booster seats). Doing so “can lead to a 60 percent reduction in deaths.” (WHO)
  • Wear a helmet when riding a motorcycle.
  • Put your phone away. Using a mobile phone slows reaction times, and being distracted makes it harder to stay in your own lane as well as maintain correct following distances.

If we all work together, we can reduce the number of traffic deaths in our community. (As a bonus, these safe driving tips will also help you avoid tickets and non-fatal crashes, too, which can help you keep your car insurance rates down.)

If you need car insurance

As an independent insurance agency, L & M Insurance Group specializes in helping you find the best coverage for the best possible rate. We’ve been helping our neighbors in Tampa, Riverview, Brandon, Valrico and surrounding areas for more than 30 years and we’d love to help you. Please give L & M Insurance Group a call at  (813) 672-4100, or if you prefer to contact us online, please click here.

*Traffic fatalities include those from vehicle-on-vehicle crashes, as well as collisions with pedestrians, cyclists and motorcyclists.