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Assignment of Benefits Abuse Continues to Expand

Why are Florida Insurance Premiums so high?

Florida consumers pay some of the highest insurance premiums in the country for auto and homeowners insurance, and it’s not because we are worse drivers or live in a state where hurricanes are prevalent. A major contributor to our higher insurance rates is assignment of benefits abuse. When we first wrote about assignment of benefits (AOB) abuse in July 2016, we mainly discussed AOB abuse related to homeowners insurance and water claims. Unfortunately, AOB abuse is still growing, and is spreading across insurance lines and across the state.

AOB Abuse is growing in Florida

AOB abuse started with Personal Injury Protection (PIP) claims, moved into homeowners claims (often water or roof damage), and is now spreading to the auto glass repair industry. After 2012 PIP reform, PIP AOB abuse cases dropped, but they’re on the rise again—and will likely cause the cost of PIP to rise once more.

AOB agreements have long been used in the auto glass repair industry in order to settle claims efficiently. Unfortunately, there’s been a large increase in bulk lawsuits for glass claims—in the Tampa Bay/I-4 corridor area alone (where much of the abuse is centered) auto glass lawsuits jumped from 3,723 to 17,165 between 2013 and 2017.

AOB abuse equals higher premiums

AOB is a contract between a policyholder and a business in which the policyholder turns over (“assigns”) his or her rights and benefits under the policy. There are many occasions where this type of contract is standard practice and works well, such as in health insurance and auto physical damage claims.

It becomes abuse when a vendor submits inflated claims, provides unnecessary repairs, or doesn’t do the repairs at all but still bills the insurance company. If the insurer balks at paying the claim, the vendor’s attorneys sue the insurance company. Some consumers don’t even know litigation is taking place in their name.

Inflated claims and large attorneys fees drive up insurers’ costs above the national average, and they pass on those costs to Florida consumers in the form of higher insurance premiums. The average homeowners insurance premium rose 30 percent between 2007 and 2015, and the Florida Office of Insurance Regulation blames AOB abuse for this large increase. Insurer’s legal expenses in Florida are growing at more than twice the national average. If legal costs had followed the national trend, the cumulative savings to Florida insurers and their policyholders would have been nearly $1.6 billion, according to an Insurance Information Institute report.

More than just higher premiums

There are other problems for consumers besides higher insurance premiums when AOB abuse runs rampant. If you as a homeowner were involved in an AOB lawsuit, whether or not you even knew about it, you may now have a large claim on your loss history. This can result in even higher premiums and make it harder to get homeowners insurance. In addition, an AOB agreement can also give contractors and suppliers the legal right to recover unpaid bills from the homeowner if the insurer delays or denies payment, even to the extent of placing a lien on your home.

Obviously, not every claim is inflated and not every lawsuit is unwarranted, but the situation is such that Florida consumers should be extra cautious if they’re approached by a business asking for an AOB agreement. If you’re in a claim situation, and a company or contractor wants you to sign an AOB contract, think twice. Before you sign anything, talk to your L & M Insurance Group agent or to your own insurance company, especially if you’re being pressured to sign or being asked for a substantial up-front deposit before repairs can be started.

L & M Insurance Group is an independent insurance agency serving eastern Hillsborough County, Tampa, Riverview, Lithia, Valrico, Seffner, Bloomingdale and surrounding areas for more than 25 years. If you need help with any of your insurance needs, please give L & M Insurance Group a call at 813-672-4100, or request an insurance quote by clicking here. We represent you, and we’re here to help!

Start the Year Right With Insurance Savings

Insurance Savings

Shopping for insurance is no one’s idea of a good time, but here at L & M Insurance Group, we try to make it as simple and painless and cost-effective as possible. We are an all-lines, local independent agency based in Riverview, and we work hard to get you the best insurance savings:

  • Write many different types of insurance, including auto, home, renters, boat, RV, general liability, commercial auto, life, and health.
  • Represent dozens of A-rated insurance companies (including more than 15 different car insurance companies), not just one.
  • Offer “one-stop shopping.” Instead of calling multiple insurance companies for your needs, call us! We’ll do the comparison shopping for you.
  • Represent YOU. We’ll help you understand your insurance needs, help you through the claims process, and treat you like a person, not a policy number. After all, this is our community and you are our neighbors!

Insurance Savings for the New Year

Our goal is always to find you the right insurance plan for your needs at the most affordable price, and in many cases, we’re able to save our clients hundreds of dollars per year while also improving their coverage. Our staff has been serving Riverview, Brandon, Lithia, Valrico, Bloomingdale, and surrounding areas for 25 years, and we’d love to serve you!

Please call us at 813-672-4100 if you have any questions about your insurance, or if you’d like a quote. If you prefer, click here for an auto quote, or here for a homeowners quote. For general inquiries, click here.

As 2018 winds down, L & M Insurance Group would like to thank you for letting us serve you. Have a happy and safe New Year!

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Have a Happy—and Safe—Holiday Season

Holiday Safety Tips

The holidays are fast approaching, and with them the fun and excitement of getting together with family, traveling, exchanging gifts, and enjoying special holiday traditions. Unfortunately, the holiday season can also be one of increased risks, whether of fire, theft, or accident. Here are some holiday safety reminders from your friends at L & M Insurance Group:

Decorate safely

  • Live trees are beautiful, but they can also be fire hazards. Water your tree regularly so it doesn’t dry out, and keep open flames away from it. Also be sure to check Christmas lights for frayed or exposed wires that could spark and start a fire.
  • Keep fragile, breakable ornaments securely fastened at the top of the tree and out of reach of children and pets.
  • If you decorate with candles, snuff them out before you go to bed or leave the house (and turn off flameless candles, too). Don’t leave them burning unattended where children or pets could burn themselves or knock them over.
  • Be cautious when decorating up high—use a ladder, not a chair or other piece of furniture. You’ll be less likely to fall.

Foil thieves

  • Don’t give thieves the gift of easy access to your holiday purchases. Help avoid a car break-in by keeping purchases locked in your trunk or where no one can see them. Lock car doors, keep windows rolled up, and park in a well-lighted area.
  • Be alert when shopping in a crowd. Don’t carry a lot of cash, keep your purse close to your body, or carry your wallet in a front pocket.
  • If no one is home and you’re expecting delivery of holiday packages, keep them safe from “porch pirates” by seeing if you can have packages delivered to you at work, or by arranging for the post office to hold them.
  • After the holidays, don’t advertise the new gifts in your home. Dispose of boxes and other packaging discreetly.
  • If you plan to travel, don’t announce your plans beforehand on social media. Stop your mail and newspaper, and set up lights on timers so your home looks occupied. Ask a neighbor to keep an eye on things.

Drive carefully

  • Holiday traffic can be busier than usual, and drivers may also be more distracted. Be extra careful, and remind your teen driver to do the same. Remember to buckle seat belts, put aside cell phones, and pay full attention to the road.
  • If you plan to drink alcohol at a holiday party, designate a driver beforehand, or use a taxi or car service to bring you safely home.

Remember your pets

  • Holidays can be stressful for pets. Provide a safe, quiet place for them to retreat if the holiday festivities become too much for them.
  • Also avoid bringing toxic plants such as mistletoe, holly, lilies, or amaryllis into your home.
  • Don’t give them “people food,” and make sure any holiday chocolate is kept out of reach—chocolate is toxic to cats and dogs.

With a little thought and preparation, you can avoid potential holiday mishaps. We hope you have a very happy—and safe—holiday season!

And remember, we are here to help with any of your insurance needs. Just give us a call at 813-672-4100.

Need Auto Insurance and Have PIP Claims? L & M Insurance Group Has You Covered!

Multiple PIP claims can hurt your ability to get auto insurance. Florida Low rate auto insurance alternative for FAJUA quotes

Let’s say you’ve been hurt in an auto accident, and the other driver is at fault. Under current Florida requirements, all drivers must carry Personal Injury Protection (PIP) insurance, and even though you weren’t at fault in the accident, in order to have your injuries covered, you make a claim on your PIP. (PIP pays for your injuries if you’re hurt in an accident, no matter who is at fault.) You make the claim and think no more about it.

 

But then later, you may find yourself in a predicament: your auto insurance company non-renews you, and other insurance companies don’t want to insure you. If you have more than one PIP claim, you may find it nearly impossible to get insurance.

 

Why PIP Claims can cost you

 

Unfortunately, PIP claims are associated with insurance fraud: “While PIP premium represents roughly two percent of Florida’s collected insurance premium, this issue accounts for nearly 50 percent of fraud referrals,” according to the Florida Office of Insurance Regulation. Because of the high rate of fraud, many insurance companies now consider clients with PIP claims high risk—even if they were not at fault in an accident. This makes it difficult, if not impossible, for clients with PIP claims on their records to buy car insurance.

Florida Auto Joint Underwriters Association (FAJUA) Low Rate Alternative

Until recently, clients with one or more PIP claims have been forced to rely on the Florida Auto Joint Underwriters Association (FAJUA). We’re happy to say that L & M Insurance Group now has an alternative to the high rates of the FAJUA. If you’ve had one or more PIP claims, please call us at 813-672-4100, or contact us via email for a free, no-obligation quote. We’ve been serving Riverview, Sun City Center, and surrounding communities in Florida for more than 10 years, and we’re here to help.

Avoid These Thanksgiving Dangers

What do you think of when you think of Thanksgiving? Happy times spent with family, a delicious meal, maybe a football game on TV? You probably don’t picture putting out a fire in your kitchen or a trip to the emergency room! Unfortunately, too many people experience those events on Thanksgiving. In fact, Thanksgiving is one of the most dangerous holidays of the year!

Since we want all our clients to be happy and healthy through the entire holiday season. L & M Insurance Group would like to offer some tips to help you avoid the most common Thanksgiving dangers:

Fire

Thanksgiving is the number one day for home cooking fires, according to the National Fire Protection Association (NFPA). We know with family around it’s easy to get distracted, so remember to closely monitor food cooking on the stove, and never leave your house with the turkey in the oven. Move anything flammable, such as kitchen towels or oven mitts, away from the stove, make sure all your smoke alarms are working, and have a fire extinguisher handy. Keep small children out of the kitchen when active cooking is taking place.

And don’t even think about deep-frying a turkey! It’s such risky business that the NFPA strongly discourages the practice.

Lit candles are another fire hazard to be aware of during the holiday season. Make sure they are at least three feet from anything that could catch fire, and never leave children unattended in a room where candles are burning.

Illness

Improper preparation and storage of your Thanksgiving turkey can result in serious illness, such as Salmonella poisoning or Listeria. Make sure turkey is thawed completely before cooking, and cook until internal temperature reaches 165 degrees Fahrenheit on a food thermometer. Remember to refrigerate leftovers promptly after the meal. Click here for more turkey food safety cooking tips from the Centers for Disease Control.

And it’s not just the turkey you should be careful with. Raw fruits and vegetables can also make you sick if they’re not washed thoroughly before you eat them.

Car Accident

With many thousands of people going “over the river and through the woods” to their Thanksgiving destinations, chances of car accident are much greater than normal. According to the National Safety Council (NSC), Thanksgiving is the third most dangerous holiday for driving, behind Independence Day and Memorial Day. In 2015, 386 people died in car accidents during the Wednesday-to-Sunday period of the Thanksgiving holiday, and the NSC estimated more than 50,000 more drivers and passengers were injured. Sadly, many of these accidents are due to driving while under the influence of alcohol. Obviously you should never drink and drive, but we also encourage you to use extra caution to avoid other drivers who might not be so responsible. In addition, make sure everyone in the vehicle wears a seat belt, and put aside your phone or other devices so your attention is fully on your driving.

We at L & M Insurance Group wish you a happy, healthy and SAFE Thanksgiving! As always, thank you for your business. Please feel free to call us at 813-672-4100, or contact us, if you have any questions about your insurance needs.

Congratulations Dalia!

Dalia Monzon Insurance Agent

L&M Insurance Riverview, FL

Dalia Monzon Insurance Agent L&M Insurance Riverview, FLL & M Insurance Group would like to congratulate Dalia Monzon, who recently obtained her Florida 4-40 customer service license. She has completed the classwork necessary to become a fully licensed Registered Customer Service Representative. We all appreciate the work she does to keep the office running smoothly.

Be sure to congratulate her on her accomplishment the next time you speak to her!

Well done, Dalia.

 

 

 

L & M Insurance Group Serves Both Standard and Non-Standard Risks

Car insurance for standard and non-standard risksAs an independent insurance agency, L & M Insurance Group has the ability to help non-standard drivers who have risk factors that make it hard to get insurance at standard or preferred rates—factors such as accidents or a blemished driving record. But did you know L & M is also a great place for drivers with clean records, good credit, and other factors that make them attractive to companies like State Farm or Allstate?

If you have a clean driving record and no or few claims, and you also have good credit, own a home, and carry high limits, L & M could be a good fit for you. After all, good drivers also want and deserve the convenience, personal service, and expertise of using an independent insurance agency!

 

L & M Insurance Group   represents more than 15 auto insurance companies, including Progressive, Safeco, Nationwide, Travelers, GMAC, Metropolitan, and Foremost. We understand the insurance needs that are specific to the standard risk and we can help you choose the liability limits that will best protect your assets. In addition to auto insurance, we also offer a range of insurance policies to cover not only your car, but your house, boat, ATV, investment properties and so on. We also offer umbrella policies to protect your liability.

 

And because we represent many insurance companies rather than just one, chances are excellent that we can save you money, too!

 

We want your business, so when you’re in the market for insurance, please click here to request a quote, or call us at. 813-672-4200.

Three Reasons to Choose L & M Insurance Group For Your Insurance Needs

Tampa insuranceWe know buying insurance can sometimes be a confusing and frustrating experience. Sorting through coverages, deciding what you need and finding a cost-effective policy can be challenging. That’s where going with an independent agency like L & M Insurance Group can really help you. Here are three reasons to choose L & M Insurance Group for all your insurance needs:

Personal service

While it might seem like a good idea to go with an insurance company with national name recognition, that’s not always the best choice, especially if you have a complicated situation, need the best price, or want to develop a relationship of trust with your insurance agent. L & M Insurance Group is a local small business based in Riverview, Florida that proudly serves Tampa and all surrounding areas in Florida. We have an understanding of the area, including its special risks—like floods or hurricanes—since we live and work here, too. You are more than a policy number or email address to us.

In addition, as independent agents, we work for you, not the insurance company. We’re not captive agents of any one insurance company, so we can search for the policy that best fits your needs and budget. If you need auto insurance, for example, we represent more than 15 companies instead of just one. We work hard at providing our clients with the best coverage at the lowest cost. And if you have a claim, we stand ready to help you through the process.

Convenience

Wouldn’t it be nice to buy all your insurance in one place? Instead of calling multiple insurance companies for quotes on car, life, or home insurance, Save yourself time and hassle by letting us do the shopping for you. L & M Insurance Group is a full-service agency. We represent multiple carriers for every type of insurance, including automobile, homeowners/renters, commercial, builder’s risk, life, umbrella, and so on.

Insurance Knowledge

We know that navigating the world of insurance can be confusing, and we want to be a trusted resource for you. As mentioned above, we live and work where you do, so we are personally familiar with the special needs and insurance requirements of Florida residents—certainly more than a telephone representative working exclusively for an insurance company based elsewhere. We have more than 25 years experience in the insurance business, and are happy to answer your insurance-related questions. We also provide this blog as a service to our clients and prospective clients. (Please let us know if there’s a subject you’d like to see covered!)

We know you have many choices of who to call for your insurance needs. Contact us today at 813-672-4100 to discuss your insurance needs, or for a free, no-obligation quote. And thank you for giving us the chance to serve you!

Flood Insurance Is Now More Affordable

Florida Flood Insurance

Brandon, Riverview, Tampa Flood Insurance Coverage

Affordable Flood Insurance Brandon and Tampa Florida

The recent flooding in the wake of Hurricane Hermine reminds us that living in Florida can be a soggy business. Since Florida is essentially flat, the entire state is at risk for flooding. If you’ve been reluctant to buy flood insurance because of the cost, we’ve got some good news for you.

It’s true that flood insurance rates have been rising. The National Flood Insurance Program (NFIP) is still pulling itself out of $24 billion dollars of debt incurred following losses from Hurricane Katrina and Superstorm Sandy, and government subsidies of flood insurance rates are being phased out. However, at L & M Insurance Group, we represent several private companies that write flood insurance policies at a more competitive rate than the NFIP policies.

Here are some basic things to remember about flood insurance:

  • Flood insurance is not included in a standard homeowners insurance policy and must be purchased separately.
  • If you live in a flood zone and have a mortgage backed by a federal lending guarantor (Freddie Mac, Fannie Mae, etc.), you must carry flood insurance.
  • Even if you don’t live in a high-risk area, you should consider buying flood insurance to protect your home. Be aware that 25% of flood claims come from preferred zones B, C and X.
  • Even a few inches of water can do major damage. The average flood insurance claim is $43,000, according to FloodSmart/gov.
  • The average NFIP flood insurance policy costs about $700 year. However, at L & M Insurance Group, we represent several private companies that could save you a substantial amount on your policy.
  • NFIP flood insurance covers your home and your possessions (with some exceptions). Your home’s structure can be insured up to $250,000, and its contents can be insured up to $100,000. Private flood companies offer higher limits, up to $500,000 on your home, and up to $250,000 for contents.
  • With NFIP policies, there is a 30-day waiting period after purchase before flood insurance goes into effect. With most of our private companies, there is no waiting period after the policy is bound.

Consider buying flood insurance to protect your greatest asset—your home. Contact us today for a free quote.

Congratulations Nick!

Nick Johnson RCSR Insurance Agent

Congratulations Nick!

L & M Insurance Group would like to congratulate our newest employee, Nick Johnson, who recently obtained his Florida 4-40 customer service license. To do so, he completed the online college classes necessary to become a fully licensed Registered Customer Service Representative. He is young, eager and excited for this opportunity to serve the needs of the clients of L&M Insurance Group.  He especially enjoys helping local property investors with their builders risk/vacant dwelling policy needs.

Be sure to congratulate him the next time you speak to him!

Well done, Nick.