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Don’t Be the Victim of a Roofing Scam

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Replacing a roof will likely be one of the larger expenses you’ll have as a Florida homeowner. And while you’re probably looking for ways to save money on that major expenditure, be aware that roofing scams are common, and could leave you out of pocket with a roof still in need of repair, or worse yet, on the hook for insurance fraud.

What are some of the most common roofing scams?

Roof scammers take advantage of homeowners by trying to convince them that they can get it done a lot cheaper—or even for nothing. They may do shoddy work, not complete the job, or simply take your money and disappear.

There are a couple of scenarios you should watch out for. One of the most common is for “storm chasers” to come through a neighborhood after a storm, talking to residents or leaving flyers offering to fix damaged roofs, sometimes “at no cost to homeowners.” How is that possible? They may tell you they’ll pay your insurance deductible, or have you sign a contract that includes an Assignment of Benefits (AOB) clause. AOB is an agreement that transfers an insurance claim’s rights or benefits of the policy to a third party (in this case, the roofing company)—that third party files the claim and collects the insurance payments. This sounds good in theory, but in reality has become a huge source of fraud. The costs associated with Assignment of Benefits abuse are a prime reason homeowners insurance is so expensive in Florida.

Another scam involves someone knocking on your door offering to do a free roof inspection. They often say they’re doing work in your neighborhood and will offer you a good deal.  Sometimes they even say they just happened to be driving by and noticed some damage on your roof! (If you think about it, how likely is that?) Of course, they will claim they found damage, possibly when there is no damage at all, or not enough to warrant replacing your entire roof. In some cases, scammers actually damage your roof themselves.

Other scams include lowball estimates or requiring a large down payment before starting work. While of course you want to be budget conscious, you may not want to go with the lowest estimate for a roof replacement. In the case of a roof, where quality work is especially important, lowest is not always best. It’s likely either the work will be poor, or they’ll come back in the middle of the job for more money because of “unforeseen” problems or increases in the cost of materials.

You should also avoid making a large down payment. The industry standard runs around 20 percent, so if a roofing company asks for a lot more, that’s a red flag.

How to protect yourself from roofing scams

Replacing your roof is a major investment, so how can you increase the odds that you’ll have a good experience?

First, be wary of unsolicited offers to do a roof inspection. There are many honest and legitimate roofing companies out there, but they probably won’t be going door to door to drum up business. If you know your roof needs to be inspected, repaired, or replaced, ask your friends and relatives for recommendations, or consult a home repair rating service such as Angie’s List or homeadvisor.com.

Before signing a contract, ask for local client references, and call them to see if they were satisfied with the work done. Check with the Better Business Bureau to see if there are any complaints about the roofing company.

Require a written proposal that includes a full description of the work to be done, start and finish dates, and a payment schedule. Make sure you have the roofing company’s business address, telephone number, and tax id number. Ask to see copies of their contractor’s liability insurance and worker’s compensation certificates, so that if one of their employees is injured while working on your roof, you will not be held liable.

Do NOT be pressured into signing a contract without doing your own research.

Do NOT sign any contract that contains an Assignment of Benefits clause without checking with your insurance company or L & M Insurance Group insurance agent first.

L & M Insurance Group is here to help

If a roofing company approaches you with a deal that sounds too good to be true, it probably is. Avoid roofing scams by getting recommendations from trusted sources, and don’t be afraid to take your time and ask plenty of questions. Please feel free to call your L & M Insurance Group agent at 813-672-4100 if you have questions about whether or not a roof repair or replacement will be covered under your homeowners insurance policy. You may also contact us online by clicking here.

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Is Your Homeowners Insurance Rate Going Up? Here’s Why

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Central Florida is a great place to live—we have great beaches, warm temperatures, and a laid-back lifestyle. We also have the second highest average homeowners insurance premiums in the U.S., and our rates are most likely about to go up again.

5 Factors for Why Homeowners Insurance Rates are Going Up

Even though Florida homeowners rates are higher than average, they have been stable, or even going down slightly, for the past 10 to 15 years. Insurance companies have not been increasing their premiums at a rate that matches the reality of the Florida homeowners insurance marketplace, and we are now seeing some big rate increases on the horizon. Here are five factors that have contributed to this situation:

Insurance companies have paid out billions in claims and litigation

Despite nearly 15 years of low hurricane activity, in the past couple of years, Florida has been seriously impacted by hurricanes. Hurricane Irma cost insurers $11 billion in claims, and Hurricane Michael cost $7 billion. Insurers are also seeing something called “loss creep,” which means that the loss estimates are increasing considerably over what the insurance companies predicted they would be, not because of poor planning, but because of a rise in lawsuits (see below).

In addition to hurricanes and loss creep, water damage losses and roof replacement fraud have also increased insurance companies’ cost of doing business in Florida.

Potential Demotech downgrades

Demotech rates the financial stability of more than 40 Florida homeowners insurance companies. They recently announced they plan to downgrade a number of these companies if the companies don’t take steps to become more financially stable. One of the recommendations is that carriers raise their rates to an “actuarially sound” level. (Read more about what this downgrade means here.)

Reinsurance costs are rising

Simply put, reinsurance is insurance for insurance companies. When catastrophic losses occur, reinsurance helps insurance companies cover those losses. Like it or not, the worldwide reinsurance market has been affected by disasters all over the globe—not only hurricanes, but also such catastrophes as the recent California and Australian wildfires.

Some reinsurance companies have pulled out of Florida, while others are asking for substantial rate increases. Reinsurance rates are expected to rise by 15 to 20 percent at the June renewal period, and insurance companies, who operate on razor thin margins, are forced to pass this expense on to their policyholders or face going out of business altogether.

Lawsuits have increased

Insurance companies are spending increasingly more money defending themselves against lawsuits. In addition to the expense of assignment of benefits litigation, one homeowners carrier noted that the percentage of claims represented by an attorney has risen from four percent to 36 percent, and another company reported a 727 percent increase in lawsuits.

Legislation recently passed that should help curb assignment of benefits lawsuits, but another aspect of the legal system is still causing insurance companies’ legal costs to rise. Under current law, attorneys can earn up to three times their hourly rate for a basic insurance lawsuit. This was originally intended to help consumers who couldn’t afford to sue an insurance company. However, now some attorneys are using it as an excuse to collect large fees, and many lawsuits are frivolous or fraudulent. Insurance companies who don’t want to risk losing in court wind up settling out of court. Even if they do so, it costs them much more than paying a claim to an individual not represented by a lawyer.

The homeowners market is hardening

More and more companies are pulling out of the Florida homeowners insurance market or tightening their underwriting rules, making it harder for consumers to get insurance at all. As rates rise and coverage options shrink, the market is said to be hardening. That’s what appears to be happening right now.

At L & M Insurance Group, we understand that this may be a challenging time for Florida homeowners. As an independent agency, we remain committed to finding you the best coverage at the most affordable rates. We represent dozens of financially sound insurance companies, not just one. We pride ourselves on offering personalized service to all our clients. Review your homeowners policy when it comes up for renewal, and give us a call at 813-672-4100 if you have any questions, or if you’d like us to compare rates for you. If you prefer, contact us via email by clicking here.

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Consumers Beware: Your Cheap Insurance Is Probably Cheap for a Reason

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No one wants to pay too much for their insurance, but Tampa Bay area consumers need to be cautious if they get insurance quotes that seem too cheap. There’s usually a reason for that—such as the cheap insurance policy being quoted is stripped down to the bare minimum. As is the case for many things, with cheap insurance, you get what you pay for.

Financial trouble ahead

In an attempt to bring in business, some agents will quote bare bones, stripped down insurance policies that don’t provide the coverage most people need. We understand that money’s tight and no one really likes to spend money on insurance—a product you hope you’ll never have to use! The reality is, if you buy a stripped down insurance policy that covers only the bare minimum, you may find yourself in major financial trouble.

The purpose of insurance is to protect you financially in the event of an accident or other covered peril—this means replacing your own damaged or destroyed property, paying for your injuries, and paying for any damage you cause or are responsible for, even something as seemingly innocent as a trip and fall accident that takes place on your property. Insurance protects both your physical possessions and your liability.

Cheap Car Insurance Example

In the case of car insurance, for example, the minimum coverage to meet the Florida Financial Responsibility law requirement is bodily injury coverage of $10,000 per person/$20,000 per accident/$10,000 property damage coverage. When you get a car insurance quote, you may be quoted only the bare minimum. Many car accidents easily exceed these limits, especially if multiple vehicles or injured parties are involved, and then what happens? The injured parties are likely to come after you in court.

Cheap Homeowners Insurance Example

You should also be careful when comparing homeowners insurance. If you have a lender, they will require that you carry a certain amount of coverage to protect them. However, will that be enough to enable you to afford to rebuild if your home is completely destroyed? Will you have enough coverage for your contents if you need to replace them? When comparing quotes, ask if you’re being quoted replacement cost or actual cash value.

Compare Apples to Apples

Remember, when you request insurance quotes, make sure each quote is for the same coverage type and for the same limits so you can make a true comparison.

Let L & M Insurance Group help

The good news for you is that more complete coverage might not cost you much more that a stripped down policy. With multiple insurance companies to choose from, L & M Insurance Group is ideally positioned to find you the best coverage at the most cost effective rate. And your L & M Insurance Group agent can also help you find discounts that help lower your costs.

Yes, there are times in everyone’s life when the bare minimum is all you can afford. But during those times, you probably have the “bare minimum” to protect as well. Once you’ve begun to accumulate assets, such as a home, a newer model car, or expensive personal possessions, you’ll want to be sure your insurance coverage keeps pace. Please give us a call at 813-672-4100, or email us, if you’d like a quote, or have any questions about your insurance needs.

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Is Your Homeowners Insurance Company Going Out of Business? Let Us Help

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Florida homeowners insurance is some of the most expensive in the nation, and the homeowners market here is one of the most complex for property insurers. Homeowners insurance companies in Florida must deal with many financial challenges, including claims from major hurricanes like Irma and Michael, fraudulent insurance claims, and the high cost of litigation due to Assignment of Benefits abuse.

Demotech, a company that monitors the financial stability of property insurers, reported recently that nearly half of the 40 property insurance companies it monitors face the possibility of having their Financial Stability Rating (FSR) downgraded from A status.

What Losing an A Rating Means for you

Losing their A rating is a serious matter for these companies, indicating that they are in financial trouble. Most companies that lose their A rating eventually go out of business.

These insurance companies, which have not been publicly named, will now have to undertake measures to strengthen their financial position. Companies that don’t improve their financial condition risk failing altogether, reducing the number of options Florida consumers have when choosing a homeowners insurance company. Less choice almost always means higher premiums.

If your homeowners insurance company is downgraded, you may want to or even have to change insurance carriers. For instance, the company that holds your home mortgage may require you to find an insurance carrier that retains an A rating.

What if your insurance company goes out of business?

If your insurance company does go out of business, several different things could happen. If another insurance company has bought or merged with your company, your policy may remain the same as long you continue to pay your premiums. In other cases, you may be notified that your policy will be cancelled or non-renewed. No matter what happens, you should receive notification ahead of time, with instructions of what you should do so that you won’t have a lapse in coverage.

If you have a new or ongoing homeowners insurance claim, it will likely be handled by the Florida Insurance Guaranty Association (FIGA). FIGA handles covered claims for property and casualty insurance companies that have been ordered liquidated. 

If your policy is canceled before the end of the term, if there is any money left over after the insurance company’s financial affairs are wound down, policyholders will receive any applicable refunds.

If your homeowners insurance company goes out of business, or you’re concerned about its financial stability, please give L & M Insurance Group a call. We strive to partner with financially stable, A-rated homeowners insurance companies. As independent agents, we can work with you to find the most cost effective policy for you. We serve Riverview, Brandon, Valrico, Tampa, and surrounding areas. Give us the chance to help you protect your most valuable asset—your home. You can reach us at 813-672-4100, or email us for a no-obligation quote.

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Tips for a Safer Thanksgiving

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As you prepare to gather with family and friends for Thanksgiving, L & M Insurance Group wants to thank you for your business, and wish you a happy holiday. We also want to remind you of a few Thanksgiving safety precautions to take to ensure that you also have a safe holiday. Thanksgiving can be a surprisingly perilous day.

While your car and homeowners/renters insurance should protect you financially if you face one of these Thanksgiving mishaps, we hope you will never have to spend any of your holiday time making a claim. Here’s a look at the more common accidents that happen on Thanksgiving, and some tips for avoiding them.

Car accidents

Millions of motorists hit the roads during the four-day Thanksgiving break. Unfortunately, many of them will be distracted or driving while under the influence of alcohol. The National Safety Council estimates that 417 people will die in traffic accidents during the 2019 Thanksgiving holiday, and 47,500 injuries will occur. If you’re driving to a Thanksgiving celebration, take extra care. Buckle those seat belts, put away your phone. If alcohol figures into your Thanksgiving celebrations, make sure you designate a driver, or use a ride service. If you’re the host, don’t be shy about arranging a ride home for a guest who’s had too much to drink. 

Fires

On Thanksgiving Day, cooking fires are three times more common, do more property damage, and claim more lives than on any other day of the year. Unattended cooking is usually the culprit, so keep a close eye on the stove and oven when they’re in use. Have a fire extinguisher on hand, and know how to use it. Check the batteries in smoke detectors and make sure they’re functioning before the festivities start.

Candles left burning are another source of home fires. Be sure to blow them all out before leaving the house or going to sleep. And never leave children unattended in a room with a lit candle.

Falls

To prevent a slip or trip and fall, keep all high traffic areas clear. Watch out for kids playing, toys, purses, or bags where people will be walking. Check handrails for sturdiness, and warn guests of any slippery spots on your driveway or walkways.

Pet problems

Holiday parties can be stressful to pets, and cause even friendly ones to bite or scratch. If you have pets, for both their safety and that of your guests, provide a safe and quiet place for them to retreat while you have company. A dog bite or cat scratch can quickly spoil a party. (Click here for more information on dog bite liability.)

Happy Thanksgiving from all of us here at L & M Insurance Group. We thank you for allowing us to serve you. Please don’t hesitate to call (813-672-4100) or email us if you have questions about your insurance needs. We’re here to help.

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Extra Protection With American Integrity

by Posted in Cyber insurance, Homeowners Insurance, Investor Insuance, Renters Insurance Tagged , , , , , Leave a comment

During October, we’ve introduced you to one of our trusted partners, American Integrity. Not only does American Integrity offer programs for small boat owners and owners of high value homes, they also write coverage for more modest homes, condos, manufactured homes, renters insurance, and more, including:

Coverage for rental properties. If you own rental property, American Integrity writes DP-1 and DP-3 policies.

Umbrella policies.

Cyber attack coverage. In conjunction with a homeowners or renters policy.

Golf cart coverage.

Home Systems Protection. This policy covers repairs or replacement when certain home systems, such as your central air conditioning or conventionally installed water heater, break down and cause physical damage. Most standard homeowners policies don’t cover this kind of damage. Home Systems Protection is included in their Silver, Gold, and Diamond Reserve endorsements for your homeowners or condo insurance, or can be purchased as stand-alone coverage under certain programs.

Identity theft insurance. This coverage includes identity restoration case management as well as reimbursement for the expenses you face when restoring your identity. This coverage is also included in American Integrity’s Silver, Gold, and Diamond endorsement bundles, or as stand-alone coverage for a $25 fee in conjunction with a standard homeowners insurance policy.

Don’t forget the discounts!

American Integrity also offers many different types of discounts, including discounts for newly-built homes (within the past five years), alarm systems, secured communities, recent updates to your roof and/or other major systems like electrical or plumbing—even a discount if the policyholder is 55 or older. Be sure to consult with your L & M Insurance Group agent to see if you’re receiving all the discounts you’re entitled to.

If you have any questions about American Integrity, or any of our other carriers, please call L & M Insurance Group at 813-672-4100 (or click here to email us). As your local independent insurance agency, we want to help you find the insurance coverage that will give you financial peace of mind. 

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Watch Out for Scary Homeowners Insurance Surprises

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A standard homeowners insurance policy covers many perils, such as damage or loss caused by theft, fire, or storms. It also protects you if you could be held legally responsible if someone is hurt or killed on your property.  But it doesn’t cover everything. Don’t be caught off-guard by these scary homeowners insurance surprises.

  • No coverage for flood. If your home is damaged by floodwaters, you won’t be covered unless you have a separate flood policy. (If you need a quote for flood insurance, call us at 813-672-4100. We work with several quality private flood insurance carriers.)
  • No coverage for septic or sewer backup. A standard homeowners insurance policy protects against the overflow of water from plumbing, heating, or air conditioning if it originates on your property. But if the backup damage comes from outside your property, such as if heavy rains cause a sewer backup, you might not be covered.  This coverage may often be added by endorsement.

Also be aware that certain types of damage will not be covered at all. For example:

  • If your roof has had an ongoing issue of minor leaking, and you decide to make a claim after a rainstorm causes more serious water damage to your home, you may not have coverage. To be covered, an event has to be sudden and unexpected. Damage caused by lack of proper maintenance won’t be covered.
  • Business activity is not covered under a homeowners insurance policy. If you conduct business out of your home, you’ll need to carry business insurance.
  • A gator breaking into your house. Remember the news story in July about the alligator that crashed through a Clearwater woman’s kitchen windows and damaged her kitchen? Her insurance company denied her claim, noting that damages associated with wildlife were not covered under her policy—and that’s true for most homeowners insurance policies.

One more scary surprise—you may be paying too much for your coverage!

We encourage new and existing clients to review their homeowners insurance policy, as well as all other insurance coverage at least once a year. Make sure all information is up to date, and your coverage is still appropriate for your financial protection.  It’s also a good time to check to make sure you’re still getting the most cost effective deal.

Please let L & M Insurance Group take the fright out of homeowners insurance coverage. Our agents would love to help you with your financial peace of mind—just give us a call at 813-672-4100, or email us with your questions or to request a free quote. We are a locally owned, independent agency based in the Brandon/Riverview area, and our agents have been serving the community for more than 30 years.

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Your Dream Home Is Covered With American Integrity’s High Value Home Program

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Your home is your pride and joy. Not only does it shelter your family and welcome your friends, it’s likely your most valuable financial asset. That’s why it’s so important to purchase the right homeowners insurance. And for those of you who own high value homes, you need a program designed especially for the unique needs of high value homeowners.

Do you need high value home coverage?

There are several reasons why you might need high value home coverage, including:

  • The value of your home is $750,000 or greater
  • Your home has unique features or design elements, such as a “green” roof or environmentally-friendly design
  • Your home was professionally decorated by an interior designer, or contains high-priced appliances, fixtures or décor not found at a standard retailer
  • You own priceless art, rugs, jewelry, wine, or another collection worth a great deal of money
  • Your home is considered a heritage home and has unusual construction features

American Integrity, one of L & M Insurance Group’s partner companies, offers a specialized high value home insurance program to give you peace of mind. Their program has Coverage A limits of $750,000 to 10 million dollars, and no minimum premium. Their Silver, Gold, or Diamond Bundle packages offer further upgrades to coverage and limits to more precisely meet your needs.

In addition, their flood endorsement covers up to $5 million in damages, $3 million more than most other companies and there is no waiting period before coverage goes into effect. And unlike many other homeowners insurance companies, American Integrity will write high value beachfront properties (using risk modeling), and will also write X-wind coverage.

Additional benefits

American Integrity also offers additional benefits to policyholders, such as specialized claims adjustors and access to a preferred contractor network.

Suffering damage or destruction of a home could be one of your most devastating financial setbacks. Let L & M Insurance Group help you make the right choice to protect your home with a high value homeowners insurance policy through American Integrity. And if American Integrity is not the best choice for you, we represent many more quality homeowners insurance companies—please call us at 813-672-4100 or email us if you have any questions, or you would like a homeowners insurance quote.

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Got Great Credit? Let Us Save You Money on Your Auto and Home Insurance!

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What does your credit score have to do with insurance rates? Plenty. Since the 1990s insurance companies have been using consumers’ credit scores to help set insurance premiums. Industry studies have indicated that using credit-based scores helps insurance companies better predict risk.

What does that mean for you? It means that if you have good credit, you’ll likely save money on your home and auto insurance.

“Just as insurance scores help insurance companies assess and price risks, so too can these scores help insurance customers—particularly if they are considered good risks,” according to the Insurance Information Institute (iii.org).

Insurance scores are different from credit scores, though they are both based on your credit report. And each insurance company makes those calculations a little differently. For an insurance score, “Emphasis is placed on those items associated with credit management patterns proven to correlate most closely with insurance risk, such as outstanding debt, length of credit history, late payments, collections and bankruptcies, and new applications for credit,” according to iii.org.

Therefore, the higher your insurance score, the lower your insurance rates.

What if your credit isn’t so good?

If your credit scores could be better, lower insurance rates are one more reason to improve them. If you want to improve your score, start by keeping a closer eye on it. Make sure there are no errors in your credit history. Make payments on time, avoid high “credit utilization” (the amount you owe divided by your credit limit), and don’t make too many applications for new credit. Remember, credit scores aren’t the only factor used in determining insurance rates. For car insurance, driving history and type of vehicle are also crucial. For homeowners insurance, your location, the size and age of your home, as well as your level of coverage will also affect your rates significantly. However, improving your credit score could make a significant difference in your insurance premiums. According to creditkarma.com, improving from one credit tier to the next can save you an average of 17 percent per year. And Consumer Reports noted that drivers who improved their credit score from the “good” level to the best paid an average of $214 less per year for their car insurance.

If you have good credit, let L & M Insurance Group help you reap the benefits with lower car and homeowners insurance rates. Call us today at 813-672-4100 for a free quote, or drop us an email. For more than 30 years, L & M Insurance Group has helped customers within Riverview, Brandon, Gibsonton, Apollo Beach and Tampa. We also work closely with many customers throughout Hillsborough County, Manatee County, Pinellas County, and Clearwater.

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“When thunder roars, go indoors!”—Lightning Safety for You and Your Family

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Even though summer doesn’t officially start until June 21, we’re already experiencing increased thunderstorm activity in Riverview, Brandon, and nearby areas. Florida is the lightning capital of the United States, with more than 2,000 lightning injuries in the past 50 years. While the odds of being struck by lightning are only 1 in 500,000, you’re at increased risk if you often work or play outdoors—and with summer activities soon to be in full swing, that’s most of us!

Since June is Lightning Safety Month, here are a few lightning safety reminders from your neighbors at L & M Insurance Group.

Check the forecast

If you plan to spend a lot of time outside—going out on a boat, going dirt biking, hiking, or canoeing, for example, be sure to check the weather forecast. If thunderstorms are predicted, adjust your plans. And even if the forecast is favorable, be sure to keep an eye on the weather once you’re outside. Know where you can go for safety if a storm blows up. Your best options are an enclosed shelter not made of concrete (the metal wires and bars in concrete walls and flooring can conduct lightning), or a metal-topped vehicle.

“If you hear thunder, lightning is close enough to strike you,” according to the National Weather Service. Another rule of thumb: if you see lightning, count to 30. If you hear thunder before you get to 30, go inside. Don’t go back outside until 30 minutes after you hear the last thunderclap. Lightning can strike before or after rainfall, and as far away from rain as 10 miles.

If you’re outside

During storms with lightning, if you’re outside, you’re at risk. Doing the following may make you slightly safer:

Avoid open areas, isolated trees, towers, metal fences, or bodies of water—though these things don’t attract electricity, they do conduct it. If you can’t get inside a metal-topped vehicle or fully enclosed building, get as low to the ground as you can, with as little of your body as possible touching the ground.  Look for a low spot such as a ditch or depression.

What if you’re inside?

You should still be cautious even if you’re inside when lightning is present—one-third of lightning-strike injuries occur inside. During thunderstorms, avoid using water (no showers, baths, hand washing, or doing dishes), electronics, or a corded telephone. These things all conduct electricity and you could be injured if lightning strikes nearby while you’re touching them. It’s safe to use a portable or cell phone. Also stay off porches, balconies, lanais, and out of open garages.

Also remember your pets during storms—a doghouse or screened porch is not a safe place for your pet. Bring him or her indoors until the storm passes.

If someone is struck by lightning, call 9-1-1 and begin CPR if you have training. Strike victims often need immediate first aid and touching them will not give you a shock. Only 10 percent of lightning strike victims die, but many of the rest live with serious aftereffects such as severe pain, neurological disabilities, or depression.

If lightning hits your home, most standard homeowners insurance policies cover structural damage and damage to personal property caused by lightning. If your car is hit by lightning, if you carry comprehensive insurance, it should be covered, less your deductible. Be sure to report the lightning strike to your insurance company or to your L & M Insurance Group agent as soon as possible.

Please feel free to call us at 813-672-4100 or contact us online if you have any questions about your insurance needs and coverage. And stay safe this summer!