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Tips to Avoid Scams After a Disaster

When you’ve just come through a disaster like a hurricane, flood, or wildfire, the last thing you want to worry about is getting scammed. Unfortunately, when people are at their most scared and vulnerable, that’s when scammers try to take advantage. Here are a few things you should know about protecting yourself from scams after a disaster.

Types of scams to watch for

Identity theft

If you get an unsolicited call from someone saying they’re from your insurance company, your mortgage company, or an agency such as FEMA, don’t give out any personal information. Hang up and call that entity directly to verify. Scammers are looking for information like your Social Security number, bank account info, even your insurance policy number and details in order to steal your identity or otherwise cheat you.

Insurance fraud or abuse

Someone may try to convince you to hire them to inspect your home’s damage. Your insurance company will provide an adjustor for free—you don’t have to hire one yourself. Keep in mind that most claims can be handled without the involvement of outside adjustors—or attorneys. Remember to give your insurance company time to settle the claim. In the case of a disaster like a hurricane, they will be dealing with thousands of claims at once. (If you run into problems, you can always hire an outside professional later.)

Charity scams

Maybe you personally weren’t affected by the disaster, and you’d like to help those who have been. Maybe you see an appeal on social media or get an email request for donations. Before you donate, check out the charity to be sure it’s real. Organizations like Charity Navigator, Charity Watch, or Give.org can help vet an organization you’d like to support. If you get an email appeal, be cautious about opening it, and don’t click links from an unknown source.  

Fake government representatives

Agencies like FEMA, HUD, and the U.S. Small Business Association do not charge a fee for helping you apply for disaster aid, or inspecting your home after a disaster. They will not ask for personal info like your Social Security number or bank account information. They also do not endorse individual contractors.

Construction fraud

After a storm or other disaster, you may see construction industry salespeople going door-to-door in an affected neighborhood. While some of these folks are reputable, many are not. Be wary of any contractor who wants to rush you into a contract, wants a large amount of money before starting the job, or who says they can work it so you don’t have to pay your deductible.

If possible, choose a contractor recommended by someone you know and who has a positive reputation in the area. For major jobs, get several written estimates to compare. Lowball bids often are too good to be true. And don’t make your final payment until you’ve inspected the repairs and you’re satisfied with them.

Common sense ways to protect yourself

  • Ask questions. Ask to see ID, ask for references and to see appropriate licenses. Ask if you don’t understand something you’re being asked to sign.
  • Don’t allow yourself to be rushed. Take time to compare bids and read through contracts. A little time spent now can help you avoid a lot of frustration later.
  • Pay with a check or credit card. You’ll have a record of what you pay, and possible recourse if you need to stop payment. And ask for and keep all receipts.
  • If you have questions, contact your insurance agent or your insurance company directly.

Questions about your coverage?

When disaster strikes, the right insurance coverage is essential. If you have questions about your coverage—whether it’s for your home, vehicles, or business—please give L & M Insurance Group a call. Our agency, located in Riverview, Florida, serves the needs of thousands of clients just like you. Our goal is to find insurance coverage tailor-made for you at the most competitive rate. Call us at (813) 672-4100 or contact us online.

For more information on avoiding scams:

Housing Counseling Disaster Recovery Toolkit

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Prepare Now for the 2022 Hurricane Season

It’s that time again. Just like death and taxes, preparing for the Atlantic hurricane season every year is inevitable for Tampa Bay residents. However, just because it happens every year, doesn’t mean you should become complacent or neglect your preparations. You and your loved ones have a much better chance of riding out the season safely if you take a few minutes to review your hurricane season plans. (And if this is your first Florida hurricane season, be sure to check out the links at the bottom of this post for more detailed information!)

Before the storms

One of the first steps you should take is to review your homeowners insurance policy limits and coverage. See the declarations page of your policy for this information. Are the policy limits adequate to repair or rebuild your home? What about coverage for your personal property? An up-to-date home inventory will help to make the process smoother if you need to make a claim. Take photos or video of your belongings, and keep receipts for big ticket items.

Remember, homeowners policies have a special deductible which applies only to hurricanes. It’s usually a percentage of your home’s insured value rather than a flat dollar amount, as with a fire or theft claim. While raising your deductible may save you a little money on your premiums, you’ll need to be sure you’re able to pay that deductible should you need to make a claim.

Please call your agent at L & M Insurance Group (813-672-4100) if you need help understanding your policy, if you need to adjust your policy limits, or you need a homeowners insurance quote.

Consider buying flood insurance, even if you’re not in a flood zone. Ninety percent of all natural disasters involve flooding, and flood damage is NOT covered under homeowners insurance. (Click here for a flood insurance quote.)

You might also consider sewer backup coverage, which is also not covered by standard homeowners insurance. It can usually be added to a policy for a nominal fee.

Important: If you decide to buy flood insurance, or make changes to your homeowners insurance policy, don’t wait until a storm is brewing. Coverage cannot be bound when a storm is approaching.

Store your insurance agent’s number and the claims number for your homeowners insurance company in your phone, and make a note of your homeowners insurance policy number.

Collect emergency supplies, especially water (one gallon per person/per day for at least seven days). You’ll also want to stash non-perishable food, extra batteries, first aid supplies, prescription medications, diapers and formula, and pet supplies.

Make plans for evacuation if you’re in an evacuation zone. Know where to go and what to take with you.

Make other basic preparations, including gassing up your car and checking air in tires, as well as oil and water levels. Have some cash on hand, charge your cell phone, tablet, and laptop, and refill prescriptions if possible. Have a portable, battery-operated or NOAA weather radio available for storm updates and instructions if the power is out.

Enable wireless emergency alerts on your cell phone.

Prepare your home and landscaping against a hurricane’s effects. Have trees and branches trimmed, especially those hanging over a structure. Consider installing storm shutters and a wind-rated garage door. Plan what to do with smaller items like potted plants, children’s toys, pool and patio furniture.

If a storm is imminent, turn the refrigerator and freezer to their coldest settings to keep food cooler longer. You may also want to store some perishable items you’ll want access to in a cooler with ice if the power goes out. If you don’t open the door to the refrigerator or freezer, the food will also stay cooler longer. Please be mindful of food safety—click here for more information.

Clean and fill tubs and sinks with water to use for flushing toilets and washing.

During the storm

Stay inside and away from windows, glass doors, or skylights. The safest spot is an interior room with no windows. Close the garage door, exterior doors and windows, as well as all interior doors. Research found that closing interior doors helped to compartmentalize pressure inside a home, reducing pressure on the roof by as much as 30 percent.

Preparing for a hurricane ahead of time can help you minimize its impact. Spend a few minutes now reviewing what you plan to do, what supplies you have on hand, and which ones you need to replenish. Check out the links below for more detailed information. And remember, L & M Insurance Group is here to serve all your insurance needs. Please let one of our agents help you make sure you’ve got the homeowners insurance coverage that best fits your needs this hurricane season, and beyond. Call us at 813-672-4100, or click here to contact us online.

For more information:

Hillsborough County Disaster Planning Guide

Floridadisaster.org

Ready.gov

NOAA.gov

Weather.gov